CoreChair Customer Product Support

Here to support you for the lifetime of your product

Welcome to the all-encompassing Customer Support page. Here, you will find everything you need to get the most out of your CoreChair Product.

CoreChair Customer Product Support

Here to support you for the lifetime of your product

Welcome to the all-encompassing Customer Support page. Here, you will find everything you need to get the most out of your CoreChair Product.

Opening the eco-friendly CoreChair packaging to build the CoreChair.

STEP ONE

Build your CoreChair

Visit our Assembly Library to see instructions on putting together your CoreChair products. Instructions are also available in different languages.

STEP ONE

Build your CoreChair

Visit our Assembly Library to see instructions on putting together your CoreChair products. Instructions are also available in different languages.

Opening the eco-friendly CoreChair packaging to build the CoreChair.

STEP 2

Adjust for fit

Adjusting your CoreChair to fit your body and your workspace is the best way to ensure long-lasting comfort. With a proper ergonomic set-up, you can sit pain-free for the duration of your workday.

Get More from your CoreChair

Adding small movement breaks throughout your day can significantly improve your physical & mental health. Try out our CoreFit videos below to experience improved comfort & cognition without even leaving your workspace.

Stretch 1

Stretch your upper back, chest, and mid-back with Video 1 from our CoreFit Stretching Series.

Stretch 2

Stretch your obliques, mid-back, glutes, low back and hamstrings with Video 2 from our CoreFit Stretching Series.

Stretch 3

Stretch your hamstrings, calves, neck, and midback with Video 3 from our CoreFit Stretching Series.

Focus On Core

Add some extra core activation to your day with this equipment-free CoreFit workout.

High Intensity

Get your heart rate up with a short-burst of high-intensity movements.

Low Intensity

Get your mid day reset with this low-impact equipment-free workout from CoreFit.

Weighted Workout

Using light weights, work your upper and lower body in this quick desk workout from CoreFit.

Upper Body

Using a resistance band, work your biceps, triceps and shoulders in this quick CoreFit routine.

Lower Body

Using a resistance band, work the muscles of your lower body with this simple CoreFit desk routine.

Get More from your CoreChair

Adding small movement breaks throughout your day can significantly improve your physical & mental health. Try out our CoreFit videos below to experience improved comfort & cognition without even leaving your workspace.

Register your Warranty

Each CoreChair product comes with up to an 8 year warranty. Click below to continue to the warranty page.

Leave us a REview

Whether you have been a CoreChair user for 1 week or 1 year, we want to hear from you! Click below to leave us a review.

Frequently Asked Questions

Most people immediately transition to the intended comfort and ride of their CoreChair and experience little if any side effects. For some, they will notice the results of this new sitting position, much like they might after their first few visits to the gym on a new exercise program. This may result in some initial discomfort as you begin to recruit core stabilizing muscles but much like regular trips to the gym, you will experience adaptation and conditioning and this discomfort will diminish.


In order to lessen this potential transitional discomfort, we suggest setting the resistance to the highest setting, and releasing it for short durations throughout the day until your body becomes used to the change.


For those who have realized this initial perceived discomfort, the vast majority report that this discomfort resolves within a few weeks. For persons who have a chronic back issue arising from a diagnosis such as a herniated disc, strained soft tissues or similar, the reported feedback in most cases is that the position and movement provide very quick relief as a result of the enhanced position and support.


In the therapeutic world “motion is lotion”. There are some individuals who have more significant back issues and have been seeking a solution for quite some time. While CoreChair is an excellent adjunct to a more traditional therapeutic treatment, it should not be considered an alternative. At CoreChair we encourage a variety of working positions through the day, from sitting to standing and walking opportunities.

We also encourage preventative and therapeutic complimentary solutions such as yoga, safe training, and massage as well as physiotherapy and chiropractic care.

CoreChair is designed to provide an optimally supported sitting posture by embracing the pelvis and move in all directions up to a safe 14 degrees. Movement resistance is adjusted very simply and has five settings. The highest resistance results in very little movement with more emphasis on postural positioning.


If you are new to CoreChair, we recommend you begin with the high resistance and ensure that you have achieved the optimal adjustment to optimize your posture. Intermittent shifting through the day from high to low resistance will begin to demonstrate the feel of the movement.

Most users quickly adjust to the dynamic movement at the low resistance and use this as their default. The midrange adjustments for resistance are very helpful when you are sitting taller with a more open hip angle (knees below the hips) and avoids the sensation of sliding while maintaining movement in all directions.

Yes. Please send an email to info@corechair.com to inquire.

Yes! We would love to help your friends and family members start their active sitting journey.
If you would like to refer a friend or family member, please send us an email to info@corechair.com and we would be happy to provide you with a special discount code that you can send out to your friends and family members.


This will allow them to save on the purchase of their very own CoreChair and also help you feel good knowing you helped others improve their sitting experience!

Troubleshooting

Check out our tutorial library below for common troubleshooting inquiries.

ADJUSTING FOR SOMEONE WITH SHORTER LEGS

wHAT IS THE CORRECT WAY TO SIT ON A cOREcHAIR

sETTING UP AT YOUR dESK

nECK AND UPPER BACK PAIN

wHAT TO DO IF YOU ARE SLIDING FORWARD ON YOUR CHAIR

wHAT TO DO IF YOU ARE tIPPING FORWARD ON YOUR CHAIR

tROUBLESHOOT UPPER BACK PAIN

iNSTALLING cASTORS/wHEELS

Still have questions?

reach out to our support team

If you didn’t find what you were looking for, simply get in touch with our specialized support team and we would be happy to help!

Send us an email

info@corechair.com

Give us a Call

1-877-300-3797